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diff --git a/.github/ISSUE_TEMPLATE.tmpl b/.github/ISSUE_TEMPLATE.tmpl new file mode 100644 index 000000000..9bca5b531 --- /dev/null +++ b/.github/ISSUE_TEMPLATE.tmpl @@ -0,0 +1,43 @@ +### Please follow the guide below, provide requested information and put an `x` into all the boxes [ ] relevant to your *issue*. + +#### :heavy_exclamation_mark: IMPORTANT :heavy_exclamation_mark: Make sure you are using the *latest* version: run `youtube-dl --version` and ensure your version is *%(version)s*. If it's not read [this FAQ entry](https://github.com/rg3/youtube-dl/blob/master/README.md#how-do-i-update-youtube-dl) and update. Issues with outdated version will be rejected. +- [ ] I've **verified** and **I assure** that I'm running youtube-dl **%(version)s** + +#### Before submitting an *issue* make sure you have: +- [ ] At least skimmed through [README](https://github.com/rg3/youtube-dl/blob/master/README.md) and **most notably** [FAQ](https://github.com/rg3/youtube-dl#faq) and [BUGS](https://github.com/rg3/youtube-dl#bugs) sections +- [ ] [Searched](https://github.com/rg3/youtube-dl/search?type=Issues) the bugtracker for similar issues including closed ones + +#### What is the purpose of your *issue*? +- [ ] Bug report (encountered problems with youtube-dl) +- [ ] Site support request (request for adding support for a new site) +- [ ] Feature request (request for a new functionality) +- [ ] Question +- [ ] Other + +#### The following sections concretize particular purposed issues, you can erase any section not applicable to your *issue*. + +#### :heavy_exclamation_mark: IMPORTANT :heavy_exclamation_mark: If the purpose of this *issue* is a *bug report*, *site support request* or you are not completely sure provide the full verbose output as follows: + +Add `-v` flag to **your command line** you run youtube-dl with, copy the **whole** output and insert it here. It should look similar to one below (replace it with **your** log inserted between triple ```): +``` +$ youtube-dl -v <your command line> +[debug] System config: [] +[debug] User config: [] +[debug] Command-line args: [u'-v', u'http://www.youtube.com/watch?v=BaW_jenozKcj'] +[debug] Encodings: locale cp1251, fs mbcs, out cp866, pref cp1251 +[debug] youtube-dl version %(version)s +[debug] Python version 2.7.11 - Windows-2003Server-5.2.3790-SP2 +[debug] exe versions: ffmpeg N-75573-g1d0487f, ffprobe N-75573-g1d0487f, rtmpdump 2.4 +[debug] Proxy map: {} +... +<end of log> +``` + +#### If the purpose of this *issue* is a *site support request* please provide all kinds of example URLs support for which should be included (replace following example URLs by **yours**): +- Single video: https://www.youtube.com/watch?v=BaW_jenozKc +- Single video: https://youtu.be/BaW_jenozKc +- Playlist: https://www.youtube.com/playlist?list=PL4lCao7KL_QFVb7Iudeipvc2BCavECqzc + +#### Description of your *issue*, suggested solution and other information + +Explanation of your *issue* in arbitrary form goes here. Please make sure the [description is worded well enough to be understood](https://github.com/rg3/youtube-dl#is-the-description-of-the-issue-itself-sufficient). Provide as much context and examples as possible. |