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+\section{KYC process}
+
+\begin{figure}[h!]
+  \begin{sequencediagram}
+    \newinst{wallet}{\shortstack{Customer \\
+      \\ \begin{tikzpicture}
+        \node [fill=gray!20,draw=black,thick,align=center] { Unique \\ Action};
+      \end{tikzpicture}
+    }}
+    \newinst[2]{exchange}{\shortstack{Taler (exchange) \\
+       \\ \begin{tikzpicture}[shape aspect=.5]
+        \tikzset{every node/.style={cylinder,shape border rotate=90, draw,fill=gray!25}}
+        \node at (1.5,0) {\shortstack{{{\tiny Database}}}};
+       \end{tikzpicture}
+    }}
+    \newinst[2]{kyc}{\shortstack{KYC provider \\
+       \\ \begin{tikzpicture}[shape aspect=.5]
+        \tikzset{every node/.style={cylinder,shape border rotate=90, draw,fill=gray!25}}
+        \node at (1.5,0) {\shortstack{{{\tiny Database}}}};
+       \end{tikzpicture}
+    }}
+
+    \postlevel
+    \mess[0]{wallet}{{Initial action}}{exchange}
+    \begin{callself}{exchange}{Establish KYC requirement}{}
+    \end{callself}
+    \mess[0]{exchange}{Request new KYC process}{kyc}
+    \mess[0]{kyc}{{Process identifier (PI)}}{exchange}
+    \mess[0]{exchange}{{KYC required (PI)}}{wallet}
+    \mess[0]{wallet}{{KYC start (PI)}}{kyc}
+    \mess[0]{kyc}{{Request identity documentation}}{wallet}
+    \mess[0]{wallet}{{Upload identity documentation}}{kyc}
+    \begin{callself}{kyc}{Validate documentation}{}
+    \end{callself}
+    \mess[0]{kyc}{{Share documentation (PI)}}{exchange}
+    \mess[0]{kyc}{{Confirm completion}}{wallet}
+    \mess[0]{wallet}{{Retry action}}{exchange}
+\end{sequencediagram}
+  \caption{Deposit interactions between customer, Taler exchange (payment
+    service provider) and external KYC provider.  The process can be
+    triggered by various {\em actions} described in Chapter~\ref{chap:triggers}.}
+  \label{fig:proc:kyc}
+\end{figure}